gs.setRedirect is not working as expected Issue ProblemCreated a business rule (BR) (under incident record) to check the redirect functionality using gs.setRedirect, but it is not redirecting to any link. Steps to reproduce 1. Login to Dev instance2. Open any incident record and update any field (for example description)3. As per BR configuration no redirection is happening. ReleaseGenericCauseRoot CauseThere is a custom UI action using the redirect option that conflicts with the business rule's redirect functionality. ResolutionSteps to Resolve There is a Save UI action which contains this coding action.setRedirectURL(current); current.update(); if (!current.isActionAborted()) action.setRedirectURL(current); As there are more redirect calls, that is affecting the original call. Just be sure the save UI action does not have those additional calls, just the update call current.update();