Possibilities to make the chatbot’s initial interaction more natural using only normal topic and/or NLU, without Now Assist or LLMSummaryWhat are the possibilities and best practices to configure the chatbot so that the initial conversation is more natural using small talk?ReleaseGenericInstructionsSmall talk is only for short words but not ideal to use for long sentences which is better idea to use NLU. But that can be used for the short words if need it. Everything depends about how do you want to use.For more information about that please review:=> Virtual Agent Small Talk=> Create a small talk topicRelated Links=> Virtual Agent Small Talk=> Create a small talk topic