Tag filter with operator 'does not have' and 'excluding' are not working on universal_request table - Support and Troubleshooting

Tag filter with operator 'does not have' and 'excluding' are not working on universal_request table Issue Problem A filter to display a list of universal requests that do not have certain tags stopped working. Same happens on similar new filters

Steps to reproduce

1. Access any custom list that uses the universal request table with tags conditions on any workspace

2. Click on the Funnel

3. Change the Operator value for Tags to "excluding" or "does not have"

4. Results: No data to display. Which is incorrect as there are records that meet the conditions

Release Generic

Cause Root Cause On this case, Missing ACLs for the 'query_range' operation on universal_request.sys_tags, causing part of the query to be ignored due to insufficient access.

Resolution Steps to Resolve 1. Create a 'query_range' operation on universal_request.sys_tags 2. Ensure the ACL setup for the operation allows access for user you are using 3. Verify the user is part of the group associated with the tags