Custom Button Text not getting translated - Support and Troubleshooting

Custom Button Text not getting translated Issue Problem Created a custom button to be used on portal but it is not getting translated

Steps to reproduce

1. Go to portal and see the custom button 2. Change the language to Spanish 3. Back to portal and custom button is still in English instead of Spanish

Release Generic

Cause Root Cause The field use for the button is a string type. String fields cannot handle translations and the portal is using that specific value on the widget.

Resolution Steps to Resolve

1. Instead of using "string" type you need to use "Translated Text" type. 2. Create a new field (like: button text1) as "Translated Text" type and set all the translation on sys_translated_text for that field