Virtual Agent: 'There are no agents available at the moment' message appears frequently Issue ProblemWhen using Virtual Agent, a response reading 'There are no agents available at the moment. Please try again later' appears frequently but there are agents available. The issue occurs during the process of asking a question, where the user either sees a valid response or the 'There are no agents available at the moment' message. The problem was observed after upgrading plugins related to Virtual Agent, with prior non-responsiveness noted before the upgrade. Steps to reproduce 1. User go to Portal 2. Open Virtual Agent and ask any question. 3. User got: 'There are no agents available at the moment. Please try again later' ReleaseGenericCauseRoot CauseIssue could be cause by multiple reasons. In this case, the root cause was identified as a missing setup for the 'Now Assist for Virtual Agent (default)' assistant, which is required for proper functionality. This deficiency was linked to plugin configurations, as the upgrade introduced instability until the assistant was validated and configured.ResolutionSteps to Resolve1. Repair the following plugins: Generative AI Controller, Platform AI agents and skills, Now Assist for Platform, Now Assist Skill and Discovery and Execution, Now Assist in Virtual Agent, and Now Assist in AI search.2. Navigate to Conversational Interfaces > Assistants and verify the presence of 'Now Assist for Virtual Agent (default)'. Ensure this assistant is properly configured.