Query Builder fails when filtering by CI sys_id in Zurich - Known Error

Query Builder fails when filtering by CI sys_id in Zurich Description We are seeing an issue with Query Builder in the Zurich release when filtering CIs using sys_id.

Observed Behavior: The query fails with the error: "Problem running query"

Additional Observations: When the same query is executed using the "Name" field instead of "sys_id", it returns results successfully.

The issue was reproduced on an OOB Zurich instance. The same sys_id-based query works as expected on a Yokohama instance.

Steps to Reproduce

1. Open Query Builder 2. Select Linux Server as the table(Sample table, you can select any) 3. Add a filter condition using the sys_id of any Linux CI 4. Run the query -- The query fails with the error: "Problem running query"

Workaround This problem has no workaround, is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.