Access Issue for Contract Fulfiller Role on ast_contract Table - Known Error

Access Issue for Contract Fulfiller Role on ast_contract Table Description When a user with the sn_lg_cnt.contract_fulfiller role attempts to access a CNTR record on the ast_contract table, they may find that many fields are inaccessible. This behaviour is observed in environments where specific plugins are enabled and is caused by restrictive field-level ACLs.

Steps to Reproduce

Activate one of the following plugins: Service Management Core Customer Service Base Entities Complete a signing flow that results in a CNTR record being created on the ast_contract table. Log in as a user with the sn_lg_cnt.contract_fulfiller role. Attempt to access the CNTR record in any of the following views: Legal Counsel Centre Contract Workspace Platform view Observe: The user is unable to access many fields on the record. Workaround Add the contract_manager role to users with the sn_lg_cnt.contract_fulfiller role. This grants the necessary field-level access to CNTR records on the ast_contract table.