"New" button action on the list view of the knowledge articles in workspace does not workIssue On a custom Workspace the New button is not doing anything on the knowledge list Steps to reproduce 1. Login to the instance.2. Navigate to the custom Workspace3. Select Lists4. Scroll down to Knowledge menu and click All articles module.5. Click New button on the top right corner - nothing happens.6. But if go to Service Operation workspace (SOW)7. Select Lists.8. Scroll down to Knowledge menu and click All articles module.9. Click New button on the top right corner - UI action works ReleaseGenericCauseMost probable cause on the List component for the custom workspace there are missing scripts and routes Also, custom workspace was a copy of SOW workspace which is not supported way to create workspaces due to references/validations/updates and so onResolutionSteps to Resolve 1. Go to List component for the custom workspace=> https://_INSTANCE_ID_.service-now.com/sys_ux_macroponent.do?sys_id=_SYS_ID_CUSTOM_2. Go to List component for SOW=> https://_INSTANCE_ID_.service-now.com/sys_ux_macroponent.do?sys_id=_SYS_ID_SOW_3. Compare #1 and #2 => There are missing scripts and routes for the custom workspace.