Unable to upload Bulk Configuration Items to Incident from Custom Workspace Issue ProblemWhile uploading bulk CI's to an incident Steps to reproduce:1. Open custom workspace.2. Create an incident.3. Add the bulk CI's through custom 'Bulk CI Upload Incident' from More Actions on the right corner.4. Upload the excel sheet.5. But nothing happensReleaseGenericCauseRoot CauseThere is a customization in place, specifically related to the custom widget. The code was not supported/recommended as it involved custom coding not part of standard ServiceNow practices.ResolutionSteps to Resolve The customization was done in Yokohama version and moved to an instance in Xanadu version. That is not the way to move code around instances and it is not supported/recommended as code could work or fail. The ideal thing is to move from lower to higher versions not the opposite