"GO TO" list search properties and what to expectIssue The article extends the documentation available here: https://docs.servicenow.com/csh?topicname=t_SearchAList.html&version=latest#configure-default-search-behaviorReleaseAllResolutionThe Properties glide.ui.goto_use_starts_with [ true / false ] glide.ui.goto_use_contains [ true / false ] These do not get created automatically, so must be user defined. Where they apply Older version: The Go To search box atop lists. New York onwards: Search box as pictured below: What they do To test I searched the word "node" in the "Name" field on the Business Rules (sys_script) table: Greater than or equal to (>=) search:glide.ui.goto_use_contains = falseglide.ui.goto_use_starts_with = false-Servicenow Encoded Query: GOTOname>=nodeSQL: SELECT ... FROM sys_script WHERE `name` >= 'node'---Contains (*) search:glide.ui.goto_use_contains = trueglide.ui.goto_use_starts_with = false-Servicenow Encoded Query: GOTOnameLIKEnodeSQL: SELECT ... FROM sys_script WHERE `name` LIKE '%node%'---Starts with (^) search:glide.ui.goto_use_contains = falseglide.ui.goto_use_starts_with = true-Servicenow Encoded Query: GOTOnameSTARTSWITHnodeSQL: SELECT ... FROM sys_script WHERE `name` LIKE 'node%' ---Mystery all true search:glide.ui.goto_use_contains = trueglide.ui.goto_use_starts_with = true-It just uses the contains search.--- Edge cases: true/false field:enter "TRUE" or "FALSE" Converted to 0 or 1 respectively but uses same operators documented above. (This can result in true returned for false in the greater than default search)