Using Multiple Identity Providers in an InstanceIssue When using multiple Identity Providers in an instance, the user is redirected to the 'default' IDP.SymptomsThe base URL for the instance redirects to the 'default' Identity Provider instead of their expected Identity ProviderFactsWhen 'Auto Redirect IdP' is set to 'true' on an Identity Provider record, it is expected that all end users will be redirected to use this IDP.ReleaseAllCause'Auto Redirect IdP' is set to 'true' for a single IDP record.ResolutionFor all Identity Provider records, 'Auto Redirect IdP' must be set to 'false'. Then the 'SSO Source' must be defined on the [sys_user] table for each user. Navigate to 'Multi-Provider SSO >> Identity Providers' Open the record that is set to 'Auto Redirect IdP > true' Navigate to the Related Link 'Unset Auto Redirect IdP' and click it Copy the SysId of the Identity Provider records Navigate to the [sys_user] table Add the column 'SSO Source' Populate the field with the required prefix and the SysId of the Identity Provider (ie - sso:sysIdOfTheIdentityProvider) The behavior will change after performing the steps above. The IDP will no longer auto-redirect when the base URL is entered. The End User will then have the option to click on 'Login with SSO'. Once they enter their Username, the instance will check the 'SSO Source' field and redirect the user to the correct IDP.Related LinksConfigure users for Multi-Provider SSO