Workspace and Platform choice options differ in form and list view and do not match dictionary configurationIssue When a user is attempting to set a state value either in list view or form view from within CSM workspace or Platform the choice options vary between and in some cases do not even match the choice options declared on the dictionary object. Example of issue:Platform View:List: Shows: 2 of the desired results, and 4 others from an unknown sourceForm: Shows 2 of the desired results, and 5 from unknown sourceWorkspace View:List: Shows 4 of desired choices, 4 form unknown sourceForm: Shows 2 of the desired results, and 5 from unknown sourceReleaseAllCauseIssue was Domain Separation related, choice values for that particular domain were recently deactivated for their TOP Domain choice record:We are not seeing the same behavior in a sub-prod instance because for the same record it was not de-activated: ResolutionTo resolve the issue you will need to ensure that choice fields in the respective domains are active. For a better understanding on how sys_choice works with Domain Separation following KB articles are helpful: Understanding how sys_choice works on a list view with Domain Separationhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0853590 Choice field values are shown in list view in stead of label, when the choice field's domain is different than session domainhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724909 Domain Separation - Advanced Concepts and Configurationshttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716268 Domain system properties and user preferenceshttps://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/company-and-domain-separation/reference/r_DefaultDomainScope.html Next Steps: If you feel I addressed your questions properly and provided relevant information that resolved the issue, please accept the solution and close this case by clicking on Accept Solution. You may receive a survey, please take some time to answer the one that is sent to you in an email once this case is closed, to let us know my feedback especially with "overall support experience for this issue" Otherwise, if you have a moment, please call me or provide additional information so we may further troubleshoot the issue. Best regards, Gregory Montague | Technical Support EngineerServiceNow | The Enterprise Cloud Company