For some user profiles, configuring results in a white screen or reconfiguring does not load any of the previously chosen options, why?Users will need access to certain objects and fields within Salesforce in order to properly configure/reconfigure. These can be assigned using permission sets or by going to Setup > Profiles > Select Desired Profile > Object Settings. Users will need read/edit access in the Field Permissions section to the following objects: For Configuration Attributes: Id Name Target Field Product Row Order Column Order Position For Product Features: Id Name Option Selection Method Configured SKU Number Min Options For Products (Product2): Configuration Type Has Configuration Attributes Externally Configurable For Quote Lines: Configuration Id Bom Data Product Incomplete Dynamic Option Id Quantity List Unit Price Option Level For Product Options: Read/Edit access in Object Permissions Configuration Id BOM Data If using Amendments, then users will also need the following: Quote Lines: Committed Configuration Id Action Context Upgraded Subscription Source Subscriptions (SBQQ__Subscription__c) Configuration Id BOM Data Additional Reading