Migrating Knowledge Articles Cross ScopeIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } I am reviewing this https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852780 and I am trying to move Knowledge Base Articles from one KB that is in Human Resource: Core scope to another. I am getting errors when trying to move this record. The error message is:"Source descriptor is empty while recording access for scope Human Resources: Core: no thrown errorSecurity restricted: Read operation on scope 'Human Resources: Core' from scope 'Global' was denied because the source could not be found. Please contact the application admin.Script execution error: Script Identifier: unknown, Error Description: "current" is not defined., Script ES Level: 0Evaluator: com.glide.script.RhinoEcmaError: "current" is not defined.script : Line(1) column(0)==> 1: current.kb_knowledge_base ? new global.KBCommon().getDefaultValidToDateFromCurrentDate(current.kb_knowledge_base) : '';Stack trace:at :1at null.null.script:17 (moveKBArticle)at null.null.script:8javascript eval for GlideDate returned nullSource descriptor is empty while recording access for scope Human Resources: Core: no thrown errorSecurity restricted: Read operation on scope 'Human Resources: Core' from scope 'Global' was denied because the source could not be found. Please contact the application admin.Script execution error: Script Identifier: unknown, Error Description: "current" is not defined., Script ES Level: 0Evaluator: com.glide.script.RhinoEcmaError: "current" is not defined.script : Line(1) column(0)==> 1: current.kb_knowledge_base ? new global.KBCommon().getDefaultValidToDateFromCurrentDate(current.kb_knowledge_base) : '';Stack trace:at :1at null.null.script:17 (moveKBArticle)at null.null.script:8javascript eval for GlideDate returned null*** Script: Did not find KB0011393"Any suggestions on how to circumvent this issue? Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } This issue is not environment or release specific. Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Knowledge base articles must be moved while in the same application scope the article was created in, as cross-scope transfers are prohibited to maintain data integrity and compliance with system governance policies. This requirement ensures that articles remain aligned with the original context and access controls defined during their creation, preventing potential conflicts or misclassification across different application environments. Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } 1.) Select 'Application scope' from the header.2.) From the error during the migration we can deduce what the appropriate scope is. "Security restricted: Read operation on scope 'Human Resources: Core' from scope 'Global' was denied because the source could not be found. Please contact the application admin."3.) Change the Application scope to the appropriate scope and then proceed to move the knowledge base article Related Links<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852780