How can you deactivate the rejection reason window for interactions? Issue When an agent is available in Workspace and they receive live chat interactions to accept or reject. When rejecting, they are presented with a window that says 'Select a Reason for Rejecting IMSXXXXXX'. The request is to disable this window and allow the agent to reject the interaction without selecting a reason. ReleaseAllCauseThe rejection reason window cannot be disabled as it is not currently configurable. This requires a future enhancement to the inbox UX to support the requested functionality.Resolution1. Submit a customer enhancement request in the Idea Portal to request the functionality to disable the rejection reason window. 2. Refer to the KB article for detailed instructions on submitting enhancement requests: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755878