Now Assist Virtual Agent "Need more help" button is missing for some search queries Issue The "Need more help" button is missing for some search queries in the Virtual Agent interface of Now Assist. ReleaseAllCauseThe "Need more help" button was not displayed for clarification responses because the system property "sn_nowassist_va.show_view_more_for_synthesized" was configured to only include "regular" (and not "clarification"). This caused the button to be hidden for clarification-based search results.Resolution1. Verify the system property "sn_nowassist_va.show_view_more_for_synthesized" is set to "regular,clarification" to ensure the "Need more help" button appears for both regular and clarification responses. 2. If the property is not configured correctly, update it to include "clarification" in addition to "regular" (e.g., "regular,clarification"). 3. Test the configuration by reproducing the search queries as described in the case details to confirm the button is now visible.