Chrome asks for permission and wants to look for and connect to any device on your local networkIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Starting with the release of Chrome version 142 on October 28, 2025, Chrome and all Chromium-based browsers will introduce a new Local Network Access (LNA) permission prompt. When connecting to certain websites (including service now instance) Chrome can prompt you to grant permission to access local network and devices. This approval is required only once per device to ensure seamless sign-in going forward, if you click "Allow" at the prompt. Facts<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } This is related to the browser being used and the fact that a VPN Connection or other local devices might come into play. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } N/A Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Root Cause1. The permission request is triggered by Chrome's Local Network Access feature, introduced in Chrome version 142, which requires user approval for websites to connect to local network devices. 2. The behavior is not specific to ServiceNow or the instance upgrade but is a result of the browser's security protocol, potentially coinciding with a browser upgrade rather than the instance upgrade. Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } 1. Recognize that the permission request is related to Chrome's Local Network Access feature, which requires user permission for websites to access local devices. 2. Understand that this is a security measure to protect against network attacks and ensure local device communication. 3. If the site is trusted, click 'Allow' to grant access, which prevents future prompts for that site. 4. If the site is not trusted, click 'Block' to deny access, though this may limit functionality. 5. For management of permissions, navigate to `chrome://flags/#local-network-access-check` in the browser to adjust settings, with caution advised for advanced configurations. Related Links<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Details/Sources:https://developer.chrome.com/blog/local-network-access Update (2025-09-29): The Local Network Access permission prompt is launching in Chrome 142. We've written an LNA adoption guide to answer frequently asked questions.Chrome is adding a new permission prompt for sites that make connections to a user's local network as part of the Local Network Access specification. The aim is to protect users from cross-site request forgery (CSRF) attacks targeting routers and other devices on private networks, and to reduce the ability of sites to use these requests to fingerprint the user's local network.Note: can confirm this happened on my computer with chrome version 142 https://support.ixon.cloud/s/article/Google-Chrome-prompt-portal-ixon-cloud-wants-to-look-for-and-connect-to-any-device-on-your-local-network This indicates that this can happen when a VPN connection (not ServiceNow specific) comes into play, for example when someone connects with a VPN connection into the office environment and then connects to the instance. The below document also indicates this is in regards to local network access. https://support.ixon.cloud/s/article/Google-Chrome-prompt-portal-ixon-cloud-wants-to-look-for-and-connect-to-any-device-on-your-local-networkhttps://docs.google.com/document/d/1QQkqehw8umtAgz5z0um7THx-aoU251p705FbIQjDuGs/edit?pli=1&tab=t.0#heading=h.v8oobsqxbxxy in chrome you can see the setting here, chrome://flags#local-network-access-check this points to https://chromestatus.com/feature/5152728072060928 This is a new feature in the Chrome browser not an instance feature.