EC Theme breaks print preview in Employee Center - Known Error

EC Theme breaks print preview in Employee Center Description EC Theme breaks print preview in Employee Center

Steps to Reproduce

1. Log into an OOB instance with the latest version of Employee Center installed (38.0.5) 2. Navigate to the /esc portal 3. Open any KB article 4. Right-click the page and select 'Print'

Expected behavior: The print preview should load the page content Actual behavior: The content is misaligned

*Note: The issue was not reproducible in Employee Center version 35.0.5. The issue appears on the latest version (38.0.5)

Workaround This issue has been fixed in the December 2025 version of Employee Center.

The workaround is to update the "ec-theme-global" Style Sheet /sp_css.do?sys_id=5000dad71bb8f85047582171604bcb47

and add the following lines:

@media print { .sp-page-root { container-type: normal; } }