Yokohama Patch 7 Hot Fix 2a: Known Errors - Known Error

Yokohama Patch 7 Hot Fix 2a: Known Errors div.margin { padding: 10px 40px 40px 30px; }.title {color: #1F8476;font-weight: normal;font-size: 28px;margin-bottom: 56px;}h1{color: #1F8476;font-weight: normal;font-size: 21px;margin: 40px 0 -5px 0;}hr {border-top-width: 1px;border-top-style: solid;border-top-color: #cccccc;}a{color:#1F8476;}a:hover {color:#1F8476;text-decoration:underline;}.scroll {border: 0;border-collapse: collapse;color:#161B1Cmargin-bottom: 50px;}.scroll tr {display: flex;}.scroll thead tr:after {content: '';overflow-y: scroll;visibility: hidden;height: 0;}.scroll tbody {display: block;width: 100%;overflow-y: auto;max-height: 200px;}.scroll tbody tr { vertical-align: top; }.scroll tbody a { color: #1F8476; }.scroll th {flex: 1 auto;display: block;border: 1px solid #aaa;background-color: #E6E9EB;vertical-align: middle;color: #161B1C;font-weight: bold;padding: 1px 3px;}.scroll td {padding: 3px;flex: 1 auto;border: 1px solid #aaa;width: 1px;word-wrap: break-word;}.scroll .col1 { width: 90px; max-width: 90px; }.scroll .col2 { width: 90px; max-width: 90px; }.scroll .col3 { width: 100px; max-width: 250px; }.scroll .col4 { width: 500px; }

Yokohama Patch 7 Hot Fix 2a : Known Errors

This article presents notable known errors in Yokohama Patch 7 Hot Fix 2a, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal .

Note : The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Yokohama Release Notes .

Severity 1 The following table lists notable Severity 1 known errors in this patch.

Article Problem Category Title KB0786445 PRB1375586 Configuration Management Database (CMDB) Duplicate Remediator process may fail due to business rule "Read only CI when not New" and "Prevent removal/update of primary CI" KB0831487 PRB1406482 Tables and Dictionary During CMDB CI Class Models, Discovery, and Service Mapping Patterns application installation or update, some tables under the TPP hierarchy are created in TPC structure KB0870330 PRB1456540 Core Platform Changing the class of a record via GlideRecord can drop values if the field belongs to a child of the initially declared table KB1182003 PRB1611377 Configuration Management Database (CMDB) CMDB Baseline creation job causing app node out of memory when a CI has a huge number of records referencing it KB1225738 PRB1622571 Performance: Utah Upgrade performance Degradation KB1436544 PRB1681209 Breakdown source with large number of elements consumes large amount of memory causing memory issues, node restarts KB1567820 PRB1709920 com.snc.sams (SAM Foundation) plugin is auto activated by com.snc.apm (APM) plugin on upgrade KB1790348 PRB1836358 Race condition may lead to incorrect deleteMultiple() query to be generated on sys_variable_value table KB2423777 PRB1925359 Multiple Out of Memory errors triggered on the nodes from the OOB job "User Property Change Sync" KB0727701 PRB631444 Business Logic Processing Changing the sys_class_name of a record can result in the record being deleted if Mandatory field Data Policy prevents the insert in the target table Severity 2 The following table lists notable Severity 2 known errors in this patch.

Article Problem Category Title KB0727944 PRB1238857 Forms and Fields When saving a read-only currency field its value may be converted to default US Dollars automatically KB0713179 PRB1240595 Lists M2MList ajax call fails with a large set of m2m_selected_ids values KB0686716 PRB1268370 Platform Security Downloaded attachment redirects to page "Requested attachment does not exist" after impersonating to a user for the attachment which has encryption context KB0754246 PRB1316881 Authorization/Legacy ACLs VA - On Service Portal when VA widget is display and user it NOT logged in, conversation does not display KB0793453 PRB1368103 Dashboards and Home Pages [Quebec][Dependency Assessment] Individual nodes on the tree are not announced properly when they have focus KB0793289 PRB1375768 Performance Analytics Exporting to PDF does not include the data visualization patterns when they are employed on graphs KB0831493 PRB1407560 Agent Workspace Agent workspace form header: links in information are missing their context KB0870578 PRB1455578 UX Runtime [Refactoring] [Internal Regression] : Settings menu toggles should be in sync on CWF and Classic Workspaces for Ribbon KB0870585 PRB1458043 Application Navigator & Banner Frame When added to the visible UI, both the current Application and the current Update Set select lists have no accessible label KB0870590 PRB1458929 Performance Analytics [High chart upgrade 8.2.2] Heatmap and geomap visualization are broken KB0966593 PRB1477967 UI Builder Client Scripts do not save when using UIB in Firefox KB0966596 PRB1485591 Lists Simple - List component is not available in the Dashboard Builder KB0966598 PRB1492041 Mobile Platform Mobile Task button actions on WOT form page do not refresh the form once the Task has been accepted/rejected KB1123826 PRB1501129 Software Asset Management Professional [Accessibility] - License Usage - Focus is missing after clicking Run Reconciliation button from pop-up KB0966640 PRB1507712 Agent Workspace The calendar picker is picking invalid dates for today, yesterday, and all calendar left menu options. KB1005139 PRB1539267 PDF Generation Korean letters are getting garbled when the PDF file is generated from a report KB1005406 PRB1541411 Lists [Workspace WHC] Highlighted / selected / hover pages are indistinguishable in list pagination KB1166040 PRB1572894 Enterprise Portal EVAM data source bypasses Query Business Rules on Project Workspace KB1987039 PRB1592634 MID Server HTTPClassyProbe has no limit on execution time or amount of data received, causing MID Server outage due to out of disk space on the system drive KB1198693 PRB1601193 Authentication [Tokyo Partner Testing] Cannot register a new user account on Login page (Polaris view) KB1220333 PRB1634193 In Tokyo, after using 'ClearValue' in a catalog client script on Service Portal, the value of a checkbox a returns a blank string KB1309227 PRB1658441 System Notifications are not translatable with respective i18 language KB1309212 PRB1659016 Variable summarizer in the standard ticket tab does not honour UI policies/display submitted variable incorrectly KB1590137 PRB1673906 UI16 form loads slowly when Table Name field is added and instance has a lot of metadata KB1434114 PRB1679148 Thread got stuck in the JSQLParser call while trying to parse long query KB1514475 PRB1685124 Activity Stream Mention (@user) does not work in comments and work notes on Workspace KB1496723 PRB1687769 In Utah Patch 4 / Tokyo Patch 10, the table Cleaner is skipping many tables if they have queries greater than 30 sec. This could lead to unnecessary data build up as the data never gets cleaned unless query is tuned/tunable. KB1629848 PRB1697408 Loading of the Variables to add in column in the List Data Visualization. KB1575573 PRB1710720 Customers can break xmlstats.do for ServiceNow, causing outages, if they remove the "public" role from the AAdminProcessor.execute ACL KB1628704 PRB1734388 Unable to decrypt protected script after cloning KB1710348 PRB1783883 "LoggerConfiguration" access priviliges does not allow to create source record for Log Export Service KB1699139 PRB1794568 Xanadu ES12 JavaScript in global scope not working for Fix Scripts and failing with a "Script compilation error" KB1831586 PRB1812035 Records with in the xml are listed in the plugin update list as 'skipped' during plugin upgrade KB1809637 PRB1826786 Choose inputs page is not loading for Now Assist for CMDB in GCC101/SPP/Commercial KB2477345 PRB1839235 Too many inserts into 'discovery_cloud_temp_results' for static data contributing to Replication Lag KB1794345 PRB1840257 [ANE] Timeframe column in Application connection path table is not clickable KB1975438 PRB1843962 Warning com.glide.script.RhinoEcmaError: "sn_anon_rc" is not defined. sys_script.f65330019f22120047a2d126c42e70fc.script thrown when Guest user access the HR Case table and ARC plugin is not active KB2172703 PRB1862264 Table clean conditions needs to be updated irrespective of customization KB2255726 PRB1874074 Slow query with hash "874618095" being triggered from OOB Script Include "ShazzamInsights" KB2118786 PRB1881515 OOTB job "Collect Reliability Metrics for Data Management" causing HLL KB2082311 PRB1885306 IRE engine is not throwing exceptions when invalid numbers being passed to port (integer) leading to duplicate CIs KB2155434 PRB1889420 Step Variable Value Validation is failing with NPE and message w/ "Invalid query string received" KB2178333 PRB1893600 RecordFamilyResolver.archiveTableHasACLTerms causes performance problems after Cobalt Raven write audit KB2249032 PRB1895238 Cloud Application Patterns are launched sequentially and contribute to the long discovery schedule. KB2161351 PRB1895462 PO Line Cost Value Not Factoring Negative total_cost Value on Purchase Order KB2398708 PRB1898139 MID server not starting due to parentheses in the home folder's path, leaving MID Server Down after Upgrades KB2321207 PRB1898155 Policies and Check Instances are not propagated to agents after modifications or during agent reconnection to the MID server when previously in a down state. KB2260681 PRB1898321 Logs for patterns execution on Discovery Log to be less alarming KB2601723 PRB1906606 SEK rekey fails for records with undefined or invalid sys_id or invalid table KB2414897 PRB1907112 [PLATFORM DEFECT FILED - TRACKING ONLY] - Getting the value of current object as null in the ACL script KB2321524 PRB1910493 Continued slowness when loading forms with Table Choice fields, even after applying a 2000 record limit KB2266697 PRB1912171 Yokohama MID Server upgrades do not upgrade all jar files in lib, causing NoClassDefFoundError for various classes, and MID Server Down KB2400619 PRB1915184 Security constraints prevent access to requested page when visiting task.list KB2350375 PRB1916388 [Internal] - [DAW] - [ZRP] - Discovery Admin User is unable to view the Error Records for a Discovery Schedule. KB2421892 PRB1916650 Patterns on agent commands are randomly failing with allowlist errors (Regression) KB2525534 PRB1920738 HR Case description / rich_description not copying over data. rich description left empty after Yokohama Patch 5. KB2617119 PRB1922171 RaptorDB: CONTAINS query with the RLQUERY in hybrid table throws SQL exception KB2434303 PRB1927436 After upgrade to Yokohama a lot of "MultiPartXXX" files are created under "tmp" folder KB2586834 PRB1927571 SessionManager (com.glide.cs.qlue.module.coma.SessionManager )/ MacMessageBatchingSession is caching rhino objects contributing to higher heap memory usage KB2515183 PRB1929229 Theme changes when opening HR Case record page. Related to PRB1890344 KB2468450 PRB1930929 Updates on sys_user table are aborted by "Prevent invalid country code" or "Prevent invalid language code" Business Rules KB2465116 PRB1930940 Email parts deleted when moving to draft in Workspace KB2532115 PRB1938155 Changing the memory watcher to use oldgen usage percentage over the whole heap usage percentage kicks in remediator logic early KB2531096 PRB1938364 Large number of history (audit) data can lead to node memory contention on node when loading form KB2536752 PRB1942577 Mid Server with a closing parenthesis ")" in the windows service name, doesn't start itself after upgrading, leaving the MID Server Down KB2654904 PRB1944097 Unable to upload push certificates into "sys_certificate" table KB2552260 PRB1944805 getDisplayValue() throws NullPointerException on variable set variables from catalog variable KB2566151 PRB1944861 Assists Consumption for Custom Skills Created in Now Assist Skill Kit KB2611116 PRB1945218 [OOM] [YP7HF4] Memory leak of JSON serializer in multivis API KB2601161 PRB1946446 Filtering Issues on Date Field in Workspace KB2601019 PRB1947452 Create Subscreen script action creates an infinite loop of record creation when a screen record is duplicated belonging to same parent macroponent KB2595527 PRB1955869 Undersized ScriptEnginesTables cache increases processing time if any engine takes longer to re build KB2606177 PRB1958181 Flows are intermittently not triggering after upgrade to XP10, YP6, ZP1 in domain separation enabled instance KB0598210 PRB658875 Authentication SubjectConfirmationData mismatch - SAMLRequests generated within seconds of each other KB0598187 PRB668806 Project Portfolio Management Cannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected KB0598169 PRB679363 Human Resources Service Management Possible data loss during reparenting hr_case to sm_order KB0598048 PRB706731 Audit History "Last login time" history is not being shown in the History list