Related List not showing the Edit or New option despite the user having the necessary roles to create or Update records in the Related List tableIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } A user who normally is able to edit or create records in a certain table is not finding an Edit or New button in Related Lists showing records from that same table. Symptoms<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } A user who normally has create, write and/or update permissions to a specified table or record type does not show an "Edit" or "New" button on a Related List showing records from that same table or record type. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All current releases. Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The usual cause of this type of issue is that, while the user may have the normal permissions to create, edit or otherwise manipulate records in the Related List table, these permissions, for this particular table can be overridden for this particular Related List. Thus, while the user may have full permissions on the Related List table itself, the specific configuration of the List Control (sys_ui_list_control) for that specific Related List may have additional conditions specified as to when the "Edit" and/or "New" buttons and capabilities will be displayed and selectable. Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } In order to correct the issue, the Related List Control record can be edited to allow additional permissions to this specific Related List for users. To thus edit this Related List Control record, perform these steps, using an account with admin rights on the instance. From the Related List right click on any of the list headings. From the pop-up menu that appears, select the option Configure. From the sub-menu that appears, select "List Control". If there is an existing List Control for this specific Related List combination it will appear, if not, a new Record form will be opened. From the record that appears, you can then configure/control many options regarding this related list, including the capability to list edit the list, Related List Label and how the list objects behave if clicked. However, for this particular issue, the main fields we want to review on the form are the following: Omit new button: This checkbox will determine if the New button will appear for this Related List. Omit edit button: This checkbox determines if the Edit button will appear or not for this Related List. Omit edit condition: This textual field allows addition of a dynamically executed Javascript script which will be evaluated to either display or not display the Edit button on the form. The script can be designed to return a true or false value or set the special value "answer" to a value of true or false. If the script returns (or the answer variable) is a value of true, the Edit button will not appear on the Related List, and if the value script returns (or the answer variable) a false value, the Edit button will appear. After making the appropriate updates to the record, click the Update button (or the Submit button if a new record) to save the List Control record. Once these conditions have been edited and saved, the necessary users should then be able to see and use the Edit and/or Add buttons as wanted. Note that normal ACL's will also be evaluated in determining if a user would have the actual permissions to edit or add records from these Related Lists thus changing the visibility of these buttons on this form will not provide the permissions for users to edit or create records for those users who do not have the base permissions to perform these actions. It should also be noted that the Changes made will be for this one particular Related List and will not apply those same changes to other Related Lists associated to this same target table.