Unable to Find and Assign sn_spend_psd.psd_admin RoleIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The sn_spend_psd.psd_admin role, which is required to work on the Procurement Case management application, is missing from user profiles and admin roles after a plugin installation and upgrade. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } ALL Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The "sn_spend_psd.psd_admin" role is the application-specific admin role for the "Procurement Case Management" application. This role's availability is restricted by Application Administration. After implementing the Application Administration correctly in the instance, the OOB admin role will not have "sn_spend_psd.psd_admin" as a child role, and admin users cannot view or search for this role.The expected implementation should be:1. The OOB admin role should have the "sn_spend_psd.psd_admin" role as a child role.2. As an admin, assign the "sn_spend_psd.psd_admin" role to at least one non-admin user.3. As an admin, navigate to the "Procurement Case Management" record in the "sys_store_app" table and click on the "Remove from the role contained by admin" related link.Once that link is clicked, the "sn_spend_psd.psd_admin" role will be removed from all admin users. https://docs.servicenow.com/bundle/washingtondc-application-development/page/build/applications/concept/application-administration.htmlHowever, in the OOB "Procurement Case Management" plugin, the admin role does not have the "sn_spend_psd.psd_admin" role as a child role. We are addressing this issue as part of a Defect (PRB1781066) for our August 24 release.This is fixed in the August 24 release of the plugin - Procurement Case Management v15.0. - Please install latest app store release plugin to solve the issueTo resolve this issue as a workaround, please follow these steps:1. Commit the update set. This will add the "sn_spend_psd.psd_admin" role as a child role to the admin.2. Then, follow steps 2 and 3 mentioned earlier to assign the "sn_spend_psd.psd_admin" role to a non-admin user. sys_remote_update_set_f40316ddef030210e7af9e7cae97d7d9.xml Related Links<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } sys_remote_update_set_f40316ddef030210e7af9e7cae97d7d9.xml