Unable to Access 'sn_hr_core_profile' Table Data from Virtual AgentIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The Virtual Agent is unable to access data from the 'sn_hr_core_profile' table, resulting in a script execution error and security restrictions.1. The error message indicates that read access to the 'sn_hr_core_profile' table is not granted.2. The application 'ITSM Virtual Agent Conversations' must declare a cross-scope access privilege to access the 'sn_hr_core_profile' table from the 'Human Resources: Core' scope.3. Despite creating a cross-scope privilege in the 'sys_scope_privilege' table and a record in the 'sys_restricted_caller_access' table, the issue persists. Errors: We are getting the below error:14:13:28.835 Script execution error: Script Identifier: sys_cs_conversation_task.d6255e2e876a26d0dba88628cebb3512, Error Description: com.glide.script.fencing.access.ScopeAccessNotGrantedException: read access to sn_hr_core_profile not granted, Script ES Level: 18014:13:28.835 Security restricted: Read operation on table 'sn_hr_core_profile' from scope 'ITSM Virtual Agent Conversations' was denied. The application 'ITSM Virtual Agent Conversations' must declare a cross scope access privilege. Please contact the application admin to update their access requests.14:13:28.834 Security restricted: Read operation on table 'sn_hr_core_profile' from scope 'ITSM Virtual Agent Conversations' was denied because the source could not be found. Please contact the application admin. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Review and create a Restricted Caller Access (RCA) in the 'Human Resources: Core' scope to allow the 'ITSM Virtual Agent Conversations' application to access the 'sn_hr_core_profile' table.