Configuring Keywords for Accurate KB Article Search on ServiceNow<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } ProblemThe current system is picking up keywords from all fields of a KB article. The customer wants to configure the keywords used for searching KB articles based on the Short Description field of KB articles for more accurate results.Steps to Resolve1. Go to the System definition > Dictionary. 2. Query by table = kb_knowledge and Type is not collection. 3. Open each field record. 4. Go to attributes tab. 5. Create a new entry for No text index = true for all fields except Short Description. 6. Go to System definition > Text indexes. 7. Search by kb_knowledge and open the record. 8. Click on Regenerate Text Index. Note: It is recommended to keep the number and meta fields enabled, but this is your decision