Removing users from the hybrid users list in Security Center after MFA Enforcement.<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Issue - Customer admins are not able to mark the Hybrid users as Interactive (or non-Integration) users in the security center. Workaround - No workaround available. Customer admin has to run the below script from the background script after updating the correct user sysID in the script to mark that user as Non-Hybrid user. var gr = new GlideRecord('sys_user_mfa_enforcement_info'); //41e0d61b3beeee10f67dced643e45a6e -- user's sysID of the sys_user table gr.addEncodedQuery("user_category=hybrid^user=41e0d61b3beeee10f67dced643e45a6e"); gr.query(); if (gr.next()) { var trackingDate = gr.getValue('tracking_start_date'); if (trackingDate) { gr.setValue('user_category', 'interactive'); gs.info('User category changed to interactive :' + gr.update()); } else { gr.deleteRecord(); gs.info('User removed from the hybrid users list'); } }