CIO Dashboard | ServiceNowSummary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The ServiceNow CIO Dashboard is a purpose-built, real-time application that provides senior IT leaders with a holistic view of their IT landscape and performance, consolidating data from various IT systems and integrating it with business outcomes. It uses the Now Platform to track key performance indicators (KPIs) across five core areas – value, operations, security, execution, and experience – to support strategic decision-making, drive innovation, and align IT with business goals. Key Features and CapabilitiesHolistic IT View: It offers a single, real-time view of IT performance, including the health of IT operations, progress on strategic initiatives, security posture, and customer and employee satisfaction. Data Consolidation: The dashboard pulls data from ServiceNow modules like ITSM, ITOM, and ITAM, as well as third-party integrations, providing a unified source of IT intelligence. Strategic Alignment: It helps IT leaders transform from a cost center to an innovation engine by providing insights that link IT efforts directly to business growth and productivity. Real-time Insights: Built on Performance Analytics and the Next Experience UI, the dashboard delivers current data to empower IT leaders to make prompt and accurate decisions. Focus on Business Outcomes: The dashboard helps IT leaders understand their impact on the business by focusing on critical business questions and the metrics that drive measurable outcomes. How it Benefits IT LeadershipEnhanced Decision-Making: By consolidating critical KPIs into one executive-level view, it allows for more informed decisions. Improved Operational Efficiency: Insights from the dashboard help identify areas for improvement in processes like incident and request management. Proactive Risk Management: Leaders can identify risks and assess the overall IT security posture to protect the organization. Increased Innovation: By understanding the current landscape and performance, IT leaders can focus on strategic initiatives and drive digital transformation. Related Links<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Installation Guide:Please procure the application via the Store Site. Process below: 1. Navigate to https://store.servicenow.com/store/app/0fe196861b4f2694c572dc28b04bcb19 and log in. 2. Click Get and follow the prompts 3. You will receive an email confirmation once successfully procured 4. Log into your instance > Go to Application Manager > Search for 'CIO Dashboard' > Click Install