SCOM Connector Instances Data Mapping from SCOM to ServiceNowIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } How are the fields mapped on Servicenow event table when events are fetched from SCOM? Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All releases Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Event field mapping from SCOM to Servicenow side happens as part of the groovy script SCOMConnector.groovy parseAndProcessEvents(...)-Splits the SCOM client output into alerts and builds a StringMap params of fields for each alert.-Calls sendEvent(alertId, params, sender, emsSystem, ...) for each alert that should be sent.Field → Event mapping (in sendEvent(...))• Event identity○ event.setEmsSystem(emsSystem) – connector/system name.○ event.setMessageKey(alertId) – SCOM Alert ID becomes the event's message key.• Host / resource○ event.setHostAddress(findHost(params)) – resolved by findHost(...) from:1. PrincipalName, else2. XML in Context → <HostName> or <LoggingComputer>, else3. NetbiosComputerName, else4. MonitoringObjectPath.○ event.setResource(params["MonitoringObjectName"]) else MonitoringObjectPath.• Text / Type / Description○ event.setText(params["Name"]) and event.setType(params["Name"]).○ If Description exists: append to text as ", Description: <Description>", then remove Description from params (so it doesn't duplicate in additional fields).• Resolution state○ If params["ResolutionState"] == "255" → event.setResolutionState("Closing") (unless first-run openOnly filter blocks closed events).○ Else → event.setResolutionState("New").• Time○ If LastModifiedDate exists → event.setTimeOfEvent(convertTimeFormat(...)) to "yyyy-MM-dd HH:mm:ss" (GMT).