Service Graph Connector for Observability - Dynatrace : Error in parsing data with data stream context null com.glide.plan.runners.FlowObjectAPIExceptionIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Attempts to execute the custom-created data source from the out-of-the-box Service Graph Connector for Observability—Dynatrace data source to test load records result in errors "Error in parsing data with data stream context null com.glide.plan.runners.FlowObjectAPIException: The current operation ended in state: ERROR" as below Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All the supported versions of Service Graph Connector for Observability - Dynatrace Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } If the newly created data sources are not properly linked to valid connection aliases, this might cause the reported error. Hovering over the connection alias field may show results as "No preview Available".When the data source runs, it processes data through FLOW, and you can check the related FLOW CONTEXT logs using the links below to identify the reason for the error. ↳https://<instancename>.service-now.com/sys_flow_context_list.do?sysparm_query=sys_created_onBETWEENjavascript%3Ags.dateGenerate('2025-08-22'%2C'11%3A30%3A00')%40javascript%3Ags.dateGenerate('2025-08-22'%2C'11%3A30%3A40')%5EnameLIKEDynatrace&sysparm_view=The below error message is written by the script include - sn_dynatrace_integ.DynatraceMultiInstanceUtil ↳ https://<instancename>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=5e3b6aaa77720110a52b1bfaae5a9920 If the connection alias is not properly associated, the transaction logs will show a message similar to the one below. Refer to the stack trace message 2025-08-22 11:30:31 (207) worker.6 worker.6 txid=5c1b8011876b ScriptEvaluator SEVERE *** ERROR *** JavaScript evaluation error on: (function execute(inputs, outputs) { // default page size is 50 outputs.page_size = gs.getProperty("sn_dynatrace_integ.page_size", 50); var defaultFromValueDays = gs.getProperty("sn_dynatrace_integ.default_from_value_days"); outputs.from_value = gs.nil(inputs.last_success_import_time) ? 'now-' + defaultFromValueDays + 'd' : inputs.last_success_import_time.toString(); var properties = new sn_dynatrace_integ.DynatraceMultiInstanceUtil().getProperties(inputs.connectionAliasSysId); if (gs.nil(properties.tags) && gs.nil(properties.managementZoneNames) && gs.nil(properties.managementZoneIds)) outputs.additional_criteria = ""; else outputs.additional_criteria = (gs.nil(properties.tags) ? "" : ',tag(' + properties.tags + ')') + (gs.nil(properties.managementZoneIds) ? "" : ',mzId(' + properties.managementZoneIds + ')' ) + (gs.nil(properties.managementZoneNames) ? "" : ',mzName(' + properties.managementZoneNames + ')'); })(inputs, outputs); Stack trace: at sys_script_include.5e3b6aaa77720110a52b1bfaae5a9920.script:21 at Process Automation.92e2bc7e773d30100dfa1bfaae5a996b:8 (execute) at Process Automation.92e2bc7e773d30100dfa1bfaae5a996b:13 org.mozilla.javascript.JavaScriptException: No Dynatrace instance defined on sn_cmdb_int_util_service_graph_connection_property for connection alias: (sys_script_include.5e3b6aaa77720110a52b1bfaae5a9920.script; line 21) at org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.java:1167) Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Add the connection alias field to the data source form view to validate the details. Then, manually update the data source with the correct connection alias and perform testing.Ensure the user ID used to execute the associated scheduled import or data source has import_admin or admin roles.