Attaching Scheduled Reports to Automated Email Notifications in CAB WorkbenchIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #6e9db4; } a:visited { font-size: 12pt; color: #7057C7; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: 500px !important; width: auto; height: auto; } } The customer is unable to attach scheduled reports visualizations, such as Excel exports, to automated email notifications for CAB meetings. Facts<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #6e9db4; } a:visited { font-size: 12pt; color: #7057C7; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: 500px !important; width: auto; height: auto; } } 1. The customer is using the automated email notification feature for CAB meetings.2. The customer wants to attach scheduled report visualizations, such as Excel exports, to these automated email notifications. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #6e9db4; } a:visited { font-size: 12pt; color: #7057C7; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: 500px !important; width: auto; height: auto; } } Not specific to a release Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #6e9db4; } a:visited { font-size: 12pt; color: #7057C7; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: 500px !important; width: auto; height: auto; } } You can attach documents and reports to email notifications by scripting or linking to the sys ID of the record. You can include all attachments from the source record with the notification. For example, if an incident update generates a notification, you can include all attachments from the incident record with the notification. To include all attachments from the source record, go to Advance view and select the check box for the Include attachments under What will it contain tab. The email messages, including attachments, cannot exceed the maximum email size. This size includes MIME encoding. For details on MIME encoding, see Email service size restrictions. Attaching documents with scripting Using scripting, you can attach documents by linking to them, or you can attach various types of reports by specifying their IDs in the system. Linking to an attachment You can add an attachment to a notification by linking to the attachment record in the message of the notification. Upon clicking the link, email recipients log in to the instance to view the attachment record. Linking to attachment records in this fashion requires using email notification scripting. For example: template.print ( 'Attachment: <a href="/sys_attachment.do?sys_id=' + now_GR. sys_id + '">' + now_GR. file_name + '</a>\n ' ) ; Attaching reports using the Sys ID You can also attach various types of reports, including gauges, dashboards, and charts, to a notification. The scripts to attach these reports take the following syntax: ${report:X:Y} where: X is the type of report you want to attach (reportID, gaugeID, dashboardID, or chartID). Y is the sys ID of the report, gauge, dashboard, or chart to be attached. For example: ${report:reportID:<abc123>}${report:gaugeID:<abc123>}${report:dashboardID:<abc123>}${report:chartID:<abc123>} Note: Multilevel pivot reports can’t attach to email notifications. See latest documentation: https://www.servicenow.com/docs/csh?topicname=c_AttachingDocsToANotification.html&version=latest Related Links<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #6e9db4; } a:visited { font-size: 12pt; color: #7057C7; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: 500px !important; width: auto; height: auto; } } Please see the following Community Posts and ServiceNow Documentation for guidance on attaching reports to email notifications:- https://www.servicenow.com/community/developer-blog/attaching-an-excel-file-of-a-report-to-an-email-notification/ba-p/2265842#:~:text=For%20example:%20$%7Breport:reportID,:reportID:sys_id_of_report:xls%7D - https://www.servicenow.com/community/developer-articles/attaching-reports-to-email-notifications-in-servicenow-including/ta-p/2716997 - https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/notification/concept/c_AttachingDocsToANotification.html -https://www.servicenow.com/community/itsm-forum/scheduled-reports/td-p/2640198