What is the plugin setup required to integrate Microsoft Teams meetings with Major Incident Management in ServiceNow?Summary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #6e9db4; } a:visited { font-size: 12pt; color: #7057C7; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: block; max-width: 500px !important; width: auto; height: auto; } } To support seamless collaboration and communication during major incidents, ServiceNow provides Microsoft Teams integration through two main plugins: 1. Notify Connector for Microsoft Teams This plugin allows users to initiate and manage Microsoft Teams meetings directly from ServiceNow records such as: IncidentTaskMajor Incident Workbench Key Capabilities: Start and end Microsoft Teams meetings directly from any record such as an incident or a task or from the major incident workbench.Manage a Microsoft Teams meeting by adding or removing participants. Official Documentation: https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/notify2/concept/notify-connector-ms-teams.html 2. Meeting Extensions for Microsoft Teams The Meeting extensions for Microsoft Teams enables the major incident manager, and the participants to view the communication tasks from within Microsoft Teams during an active conference call. Key Capabilities: The meeting extensions feature displays the incident details and the communication tasks from the major incident workbench.The data on the Incident details tab and Communication tasks tab is updated automatically whenever the major incident is updated in ServiceNow. Official Documentation: https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/meeting-extensibility/concept/meeting-extensibility-ms-teams.html