Duplicate notifications trigged upon record updateIssue There is a notification which is supposed to trigger to the "Assigned to" if Work Notes are updated on the record. If there are multiple work notes updated immediately one after the other within seconds gap, we notice duplicate notifications triggered with same email body.ReleaseAllCauseThis is expected behaviour as the notification condition is "worknotes changes", for each work note update there will be an event created and notification is expected to be triggered. However if the updates are immediate, the latest worknote on the record is fetched at the time of event processing. Since there are multiple updates already and if the events are processed one after the other, all these email body will contain the same work notes. For example, I have updated worknotes 4 times with some text within a gap of 10 seconds, there will be 4 events created and queued up, now while the first event is processed it will fetch the latest 3 worknotes as per the OOB mail script. Similarly the subsequent events will fetch the same result. ResolutionThere is no workaround for including the specific worknote to an event, as worknotes are fetched dynamically through mail script while the event is processed. However duplicate notifications can be avoided, if the email contains same body and same recipients then the email will be ignored by an OOB business rule. For this BR to ignore the duplicate emails, the "weight" of the notification needs to be greater than 0.