Web Service User Locks Out for Amazon ConnectIssue User is getting locked out when AWS Lamda api is called from Amazon Connect sn_cti_core/cti_api/providers/c4b12aa6e700001034b36584c2f6a9bc/components/sn_aws_connect_lambda_proxy_component/versions/v1.0ReleaseNot specif to any releaseResolution1. Reset the user account password to fix the issue. 2.)Incorporate the same password at AWS Lambda component. 3) Hit Again and check the response code in Load Balancer query Note: This is suspected to happen because of special characters in the password field which might not be supported in AWS Lamda.