Deleting decision table failed with error "We couldn't delete your selected Decision table. To delete this Decision table, you'll need access to the application scope where the Decision table is defined." - Support and Troubleshooting

Deleting decision table failed with error "We couldn't delete your selected Decision table. To delete this Decision table, you'll need access to the application scope where the Decision table is defined." Issue In All > Process Automation > Workflow Studio > Decision tables , when the user is selecting a Decision Table and clicking on Delete, the delete action is failing with the following error:

Error: "We couldn't delete your selected Decision table. To delete this Decision table, you'll need access to the application scope where the Decision table is defined."

Release NA

Cause Decision Tables cannot be modified or deleted if there are sys_update_xml records for them in any update set that is not in a 'Completed' state .

Resolution Go to All > System Definition > Decision Tables and search for the Decision table to be deleted in Name column. Copy the sys_id of the Decision table to be deleted by Right-clicking on the Decision Table name and selecting Copy sys_id . Using the link below, review all the "In Progress" Update Sets where sys_update_xml records are present for the decision table. [Edit the Filter and replace "SYSID" with sys_id of the Decision table to be deleted. Link: https://instance.service-now.com/sys_update_xml_list.do?sysparm_query=nameLIKESYSID%5Eupdate_set.state%3Din%20progress&sysparm_first_row=1&sysparm_view= Review all the listed " In Progress " Update Sets and mark them completed. [This should be done for all the Update Sets except the "Default" because ideally ", Default" holds multiple changes of the Instance and should not be marked completed unless marking the Default Update set to complete is not an issue.] For the "Default" Update set, create a new dummy Update set in the same scope as the decision table and move the sys_update_xml records from the Default Update Set to the newly created dummy Update set. [Please refer [Link] Move update set entries from one Update set to another >> Move via List View (UI) [From One Scope to another scope]] Mark the newly created Update set to " Completed ". Now, try to delete the decision table. Related Links Move update set entries from one Update set to another

How to Delete a decision table