Extreme Slowness Within the Instance for a Particular UserProblemThere is one user who is experiencing extreme slowness when trying to access the instance. The homepage takes anywhere from 3 to 5 minutes to load. Steps to reproduce Connect to the instance with the user with issuesHomepage is loading for 3-5 minutes to display the whole context Root CauseThe delay is present when the top menu is rendering. Checking the user, discovered the user has over 2,000 favorite records, which is causing the slowness. This is determined by checking: Go to https://<instance-id>.servicenow.com/sys_ui_bookmark.listFilter by the user = user with issues Steps to Resolve1. Go to https://<instance-id>.servicenow.com/sys_ui_bookmark.list2. Filter by the user = user with issues3. Delete all the records4. Request the user to recreate the favorites (just a few - around 25)