How to Enable Add/Remove Buttons in Related Records for Change RequestIssue In Service Operation Workspace, how can we enable the Add / Remove buttons in the Related Records tab for Change Requests, so that agents (not just admins) can manage related records?From Agent's perspective with ITIL role, they cannot see the Add/Remove button.ReleaseAllResolutionCheck for customization in the write ACLs for write access on change request, check for additional data restriction that "active=true" but in the related list there is no record to be evaluated against so this returns false.