Amazon Connect Openframe Shows 'Invalid Configuration'Issue The Amazon Connect Openframe is displaying an 'Invalid Configuration' error for agents when opened, preventing them from using the system, which in turn stopped automatically creating IMS records.ReleaseNACauseThe open frame configuration record was having an incorrect value in the URL field. It should contain the sys id of the Amazon Connect instance record configured in the instance ResolutionTo fix the issue, correct the URL value to match the sys id of the Amazon Connect instance record configured in the instance