Templates names created in camel case are Capitalized under the Template bar when submitting a new Change Request<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Description Templates created under "sys_template" table in Camel case are Capitalized under the Template bar when submitting a new Change Request Steps to Reproduce > Create a new template called "Test eBay Template" under "Templates" (sys_template) for the "change_request" table and submit> Create a new Normal Change request> Switch on "Toggle Template Bar" from the menu> Observe that the template name under "Template bar" at the bottom of the Change request form is reflecting as "Test EBay Template"> Please refer the below screenshots for more details Resolution While it may be unexpected for an acronym/name like "eBay", "text-transform:capitalize" is applied to Template names by design for display consistency. There is currently no way to customize this intentional behavior. This is working as per design as we're adding the below CSS: text-transform: capitalize#templates-list-container #templates-list-items .templates-list-item {color: RGB(var(--now-text-link--primary--color,var(--now-color--secondary-1,1,119,142)));display: inline-block;display: none;font-size: var(--now-global-font-size--sm, 12px);list-style: none;opacity: 0;padding: 0 var(--now-global-space--sm,6px);text-transform: capitalize} Related Problem: PRB1907727