Azure - Storage Account (LP) pattern corrupts Cloud Storage Account CI records by setting a display value string in the Location reference field - Known Error

Azure - Storage Account (LP) pattern corrupts Cloud Storage Account CI records by setting a display value string in the Location reference field Description Azure discovery pattern break CI records by setting invalid values in the Location reference field. The only valid values for that CMDB field is empty, or a 32 char sys_id of an existing record in cmn_location.

In lists and forms, these values appear as (empty), because the platform is unable to find the record in cmn_location in order to give a display value. On forms, a (i) icon is displayed by the reference field, but the popup will display "", also showing this is a broken reference and corrupt record.

This is likely to be causing unexpected behaviour or breaking various things across the platform, due to the invalid value and/or broken reference/missing cmn_location record, such as in business rules that do things with the location field values.

Steps to Reproduce

Run a discovery against Azure Group a listing of the CMDB by Location, after filtering on not empty Location field, but where you can't dot walk to a location record: https:// .service-now.com/cmdb_ci_list.do?sysparm_query=locationISNOTEMPTY%5Elocation.sys_idISEMPTY

Using Grouping on lists is one of the ways to trick the platform into displaying the invalid values in the fields. expect to see values that are the string values of the Azure datacenter regions. e.g. Location: centralindia (78) Location: brazilsouth (129) Location: westeurope (1414) Location: eastus (63)

Workaround Fix is already applied in OoO Content for Azure Cloud Discovery:

Modified the bellow list of patterns to not populate the Location field and not use it as pattern Output. Also had to fix the Region relation for the patterns triggered after the ones using it as pattern output. List of modified patterns with the Orchestrator settings (pattern Input and/or Output): Azure - Storage Account (LP) Azure Storage Account Event Azure - Storage Container(LP) Azure - Storage Blobs(LP) Azure - VM Scale Set (LP) Azure VM Scale Set Event Azure VM Instance - Uniform Scale Set Azure - File Share (LP)