Topic Header Banner images are not displaying - Known Error

Topic Header Banner images are not displaying Description Topic Header Banner images are not displaying when Schedule Content records, for Portal Content types, reference pointers for Widget Instance (sp_instance) are broken (Widget Instance was deleted on the instance.

With these Schedules in this state, the Topic Header Widget is somehow matching to the blank sp_instance field and triggering the altered UI instead of the banner.

Steps to Reproduce

1. Create Schedule Content [sn_cd_content_visibility] record 2. Select a Widget Instance [sp_instance] 3. Save the Schedule Content record 4. Delete the Widget Instance 5. Open a Employee Center topic page that has a banner image configured

Expected Behavior: Banner image displays for all users Actual Behavior: Banner image does not display

Workaround This problem is caused by bad data where sn_cd_content_visibility records does not have an associated widget instance.

This can be verified by querying the sn_cd_content_visibility table with "Widget instance is empty" and Content Type being Portal Content filter and checking that those records are missing the required widget instance.

Recommended workaround would be to fix the scheduled content (sn_cd_content_visibility) record to include the correct widget instance or to deactivate/remove those records if they are not needed and update Content Publishing (sn_cd) plugin to the latest version.