Image attachments not reflecting in activity streamIssue Images appearing blank(white) in activity streamSymptomsWhen end users reply to emails in ServiceNow, embedded images appear as blank or are not visible as expected. Instead of displaying inline or showing a reference like [cid:image001.png@ABCDEF], the image field appears empty.ReleaseAllCauseThis behavior is controlled by the system property glide.email.inbound.image_sys_attachment.filter.action, which defines how inbound email images are processed and stored.ResolutionTo ensure images are attached correctly and visible in the activity formatter and target record, update the property value as follows: Navigate to: System Properties > All PropertiesSearch for Property Name: glide.email.inbound.image_sys_attachment.filter.actionUpdate Value to: AttachTarget Property details:Name: glide.email.inbound.image_sys_attachment.filter.action Description: Specifies the image filtering behaviour. Type: Choice list Options: > AttachTarget - Associate the image to the target record. The image is visible in the activity formatter and in the attachment to the target record. > AttachEmail - Attach the image to the email record. The image is not visible in the activity formatter of the target record nor in the attachment to the target record. > AttachNone - Do not attach the image to a record. You can select this option to attach the image manually at a later time. Default value: AttachEmail "Related Linkshttps://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/notification/concept/email-image-filters.html