<h2>Supporting information for Now Assist for Hardware Asset Management (HAM)</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="concept" /><meta name="DC.title" content="Supporting information for Now Assist for Hardware Asset Management (HAM)" /><meta name="abstract" content="Get a quick overview of the important information related to the Now Assist for Hardware Asset Management (HAM) application." /><meta name="description" content="Get a quick overview of the important information related to the Now Assist for Hardware Asset Management (HAM) application." /><meta name="DC.subject" content="AI Agents, Agentic AI" /><meta name="keywords" content="AI Agents, Agentic AI" /><meta name="DC.relation" 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id="supporting-info-now-assist-ham"> <div class="breadcrumb"><a class="link" href="../../../product/software-asset-management2/concept/it-asset-management.html" title="Manage software licenses, hardware assets, and cloud assets with intuitive work flows and life cycle visibility.">IT Asset Management</a> > </div> <div class="breadcrumb"><a class="link" href="../../../product/software-asset-management2/concept/it-asset-management.html" title="Manage software licenses, hardware assets, and cloud assets with intuitive work flows and life cycle visibility.">IT Asset Management</a> > </div> <h1 class="title topictitle1" id="ariaid-title1">Supporting information for <span class="ph">Now Assist for Hardware Asset Management (HAM)</span></h1> <div class="body conbody"><p class="shortdesc">Get a quick overview of the important information related to the <span class="ph">Now Assist for Hardware Asset Management (HAM)</span> application.</p> <div class="section" id="supporting-info-now-assist-ham__section_csn_3ps_y2c"><h2 class="title sectiontitle">Supported versions</h2> <p class="p">The <span class="ph">Now Assist for HAM</span> application is supported starting with the <span class="ph">Xanadu</span> Patch 9 release.</p> </div> <div class="section" id="supporting-info-now-assist-ham__section_znc_pps_y2c"><h2 class="title sectiontitle">Supported user interfaces</h2> <p class="p">You can access the agentic workflow included in the <span class="ph">Now Assist for HAM</span> application through the <span class="ph">Now Assist</span> panel in the <span class="ph">Hardware Asset Workspace</span>.</p> </div> <div class="section" id="supporting-info-now-assist-ham__section_dd5_lqs_y2c"><h2 class="title sectiontitle">Licensing requirements</h2> <p class="p">The <span class="ph">Now Assist for HAM</span> application requires a <span class="ph">Hardware Asset Management</span> Pro Plus license.</p> </div> <div class="section" id="supporting-info-now-assist-ham__section_ynj_tqs_y2c"><h2 class="title sectiontitle">Application information</h2> <p class="p">Activate the <span class="ph">Now Assist for Hardware Asset Management (HAM)</span> store application (sn_now_assist_ham) to use the agentic workflow.</p> <div class="p">This store application has the following dependencies:<ul class="ul" id="supporting-info-now-assist-ham__ul_eyn_xdm_f2c"><li class="li"><span class="ph">Hardware Asset Management</span> (com.sn_hamp)</li><li class="li"><span class="ph">Now Assist</span> for Platform (com.sn_genai_platform)</li><li class="li">AI Agents for <span class="ph">IT Asset Management</span> (com.sn_itam_aia)</li></ul> </div> <div class="p">Activate the applications in the following order:<ul class="ul" id="supporting-info-now-assist-ham__ul_emc_nfm_f2c"><li class="li"><span class="ph">Hardware Asset Management</span> (com.sn_hamp)</li><li class="li"><span class="ph">Now Assist</span> for Platform (com.sn_genai_platform)</li><li class="li">AI Agents for <span class="ph">IT Asset Management</span> (com.sn_itam_aia)</li><li class="li"><span class="ph">Now Assist for Hardware Asset Management (HAM)</span> (sn_now_assist_ham)</li></ul> </div> </div> </div> <div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../product/now-assist-ham/concept/exploring-now-assist-ham.html" title="The Now Assist for Hardware Asset Management (HAM) application includes an agentic workflow driven by AI agents that can manage hardware asset requests autonomously. This automation helps asset managers skip manual tasks, enhancing their productivity and efficiency.">Exploring Now Assist for Hardware Asset Management (HAM)</a></div> </div> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../product/now-assist-ham/concept/exploring-now-assist-ham.html" title="The Now Assist for Hardware Asset Management (HAM) application includes an agentic workflow driven by AI agents that can manage hardware asset requests autonomously. This automation helps asset managers skip manual tasks, enhancing their productivity and efficiency.">Exploring Now Assist for Hardware Asset Management (HAM)</a></div> </div> </div></body></html></div>