Email Address Filter to "Ignore Sender" is ignored for Email account of type "Microsoft Graph".Issue The Email Address Filter "Ignore sender" being used by System Address Filters is not working for Email account of type "Microsoft Graph". But we observed is "ignore sender" filter is working only for email account Type "IMAP" and "POP3"ReleaseNot Applicable at the momentResolutionThis process System Address Filters only works for IMAP and POP3 email accounts, as the current email accounts are set up using Microsoft Graph (receive) Address Filtering is not supported.Microsoft Graph bypasses the mail infrastructure and reads mail directly into the instance. Email Address filtering, anti-spam and malware scanning is on the inbound mail infrastructure, and using Microsoft Graph bypasses all that.A solution if possible is to change the email account types to IMAP and connect your office 365 accounts into the instance. If so here is the documentation to test.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0816072