Virtual Agent Chat: is possible to have different messages for different Business Hours?QuestionUsing Virtual Agent Chat: is possible to have different messages for different Business Hours when agent is not available? For example: a. Business Hours (message1)b. Outside Business Hours (message1) AnswerA standard message can be added on the 'No Agents Available message' field for the chat setup record on sys_cs_live_agent_setup table. But there is not a way to add different messages. Workaround: Create a custom topic when agent is requested and that will check the schedule used and depending of the time/schedule and agents send the message for the two options you want.