Mobile Pop-Up Event does not display following login to Now Mobile appQuestion: Why is the pop-up event of type 'OnLogin' configured for Now Mobile not showing up upon logging in to the app? Refer: https://www.servicenow.com/docs/bundle/yokohama-mobile/page/administer/tablet-mobile-ui/task/mobile-popups-create.html Answer: The answer is likely that the "Source id" field for the Event record (sys_sg_event) of the pop-up is pointing to the "Now Mobile" record. This can be confusing as there is a "Now Mobile" as well as "Now Mobile Admin" record available for selection for this field: To resolve the issue: Ensure that the 'Source id' field of the sys_eg_event record points to "Now Mobile Admin", as shown below. This has been confirmed by the development team as the correct configuration for such pop-up events intended for the Now Mobile app. The reason given is that it is now best practice to use 'Now Mobile Admin' as the client value as it takes priority over 'Now Mobile' on any such configurations applied, as it is a newer functionality.