Summary in overview tab of risk event is not showing correct Gross and Net loss amountIssue The summary in the overview tab of a risk event is not displaying the correct Gross and Net loss amounts. The issue occurs after some time, with the amounts changing to zero. The problem can be reproduced by following these steps: 1. Create a new risk event: https://<instance>.service-now.com/now/risk/risk/record/sn_risk_advanced_event/-1_uid_3/params/query/state%3D12. Move the risk event to the analyze state.3. Add an event entry (related list), for example, add 'New financial loss' with an amount like - 8000000004. Go to the Overview tab and observe the summary, it shows the correct net and gross loss as per the calculation.5. Observe the same after some time, it shows zero for both net and gross loss6. Verify the net loss and gross loss fields in the table from the list view, and observe that the correct values are still there.ReleaseXanadu P7aResolution(pa_cubes_5d9b22c053b220103b1cddeeff7b1277 )Indicator source condition in your instance has state!=4^update is on today. Due to this, it is not possible to see the previous data until the net amount is updated. A few years ago, we updated this to state!=4, but it is not reflected in the instance because the file is set to apply_once, so the update did not happen. To resolve the issue, the customer needs to execute the following script in the sn_risk_advanced scope in their sub-prod instance before implementing it in prod: var gr = new GlideRecord("pa_cubes");gr.get('5d9b22c053b220103b1cddeeff7b1277');gr.conditions = 'state!=4';gr.setWorkflow(false);gr.update(); After executing the script, the customer should validate the fix to ensure the issue is resolved.