Unable to dot walk fields on SOW List page when personalising columnsDescriptionIssue Description:Dot Walking disabled on SOW list page The article describes the following issues:- Dot walking process not working in Service Operations Workspace- User cannot access reference type field columns when editing columns in SOWSteps to Reproduce Pre-requisite:- Upgrade the SOW version in the instance to v6.1 or higher.1. Open SOW2. Go to Incident List3. Click on personalise list option 4. Check that none of the columns have dot walking Expected behaviour : Dot walking in SOW isn't available Actual behaviour : Dot walking in SOW should be allowedWorkaroundThe issue is seen on the new "List Bundle SNC" page introduced starting with SOW v6.1, while the fix for this issue is available starting SOW v8.0, till the time customer upgrades to that version, following workaround can be used where list page would simply work as previous sow version prior to v6.1:- Deactivating the new "List Bundle SNC" variant. 1. Go to the UI Builder and open "Service Operation Workspace" experience. 2. In the list of pages, search for "List Bundle SNC". This variant should come up under List page with OOTB order value 90. 3. Go to the settings of the above variant page, uncheck Active field and save the record to deactivate the variant. Now, go back to the SOW list page and refresh the page once so the changes take effect.Note: -> By deactivating the the new variant, customer will lose the new functionalities like the fuzzyCount, row level actions (Copy URL, Copy sys_id) etc features that are available with "List Bundle SNC" page. For more info, check out the product doc: https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-workspace/task/incident-list-page.html-> Marking the variant as inactive, also makes the underlying record treated as customized. Hence, when at later point in time when SOW is upgraded, customer will need to review the changes made to the underlying record and make sure it is not skipped on upgrade. The following record(s) will be marked as customzied with above change:- sys_ux_screen_e4d46ab3ebc412103890ddde235228a8Related Problem: PRB1875164