How to View Upgrade and Patch Information for Your ServiceNow InstanceSummaryThis article explains how to access and review upgrade and patch information for your ServiceNow instances using the Instances Dashboard in the Now Support portal. This includes details such as current version, upgrade status, scheduled changes, and more.ReleaseAllInstructionsLog in to the Now Support portal with your customer credentials.Navigate to Instances > Instances Dashboard. [Partners only] If you manage instances for multiple companies, use the Switch Company option under your username to select the appropriate account. Dashboard ElementDescriptionInstance nameShows the instance name and whether it is Production or Non-Production.StatusIndicates the current upgrade state: Up to dateFamily release availablePatch availableEnd of LifeNearing End of LifeUpgrade Scheduled Current VersionDisplays the current version and date of the last upgrade.Scheduled ChangesLists any open change requests for the instance.CasesShows all open cases associated with the instance.Actions Button & FlyoutLets you take actions depending on the current state of the instance.Security ResourcesDisplays various security-related resources for your instance.Filtering OptionsIncludes filter and sort tools for viewing instances based on your preferences.Bulk Actions ButtonAllows exporting the Instances Dashboard list view in formats like PDF, Excel, and CSV.Related LinksUpgrade Wizard - User Guide (KB0792425)ServiceNow Patching Program FAQs (KB0696901)