Now Assist Q&A Genius Results does not work in Mobile appIssue The Now Assist Q&A Genius Results is not functioning on the Mobile App. The genius result just flashes "Generating your personalized result..." message in and doesn't return the Answer generated by Now Assist. ReleaseXanadu Patch 2 or beforeCauseNow Assist Q&A Genius Results need a minimum of Xanadu Patch 3 and an Employee Center version that supports Now Assist Genius Results. It only works on mobile app v18.2 or above. Once this plugin is installed, the out-of-the-box Search Profile or custom profile can be used. It is the functionality that depends on the plugin installed. Customisability of the search profile still exists.ResolutionEnsure that the instance is running on a compatible version of the platform, preferably Xanadu Patch 3 or later.Upgrade the Employee Center plugin to the version released in Q4 2024 or after, which supports Now Assist Genius Results.Use the mobile app version 18.2 or above