Upgrading application in Application Manager fails however returns a successful install message when script include "DependencyProcessor" is encryptedIssue Upgrading the application in Application Manager fails. However, it returns a successful install message when the script include "DependencyProcessor" is encryptedSymptoms1) Ensure script include "DependencyProcessor" is encrypted /nav_to.do?uri=sys_script_include.do?sys_id=55a34aeb73312300229362543ef6a7b82) Upgrade app "Connected Workplace" or any other app3) Note after a few seconds/minutes the app states it is successfully installed, however the version still shows that the previous version installed 4) On reviewng the logs we see worker.2 worker.2 txid=6b04f8aa1b1d SSI_8b25f312d733210092610eca5e610335 WARNING *** WARNING *** Javascript compiler exception: illegal character (sys_script_include.55a34aeb73312300229362543ef6a7b8.script; line 1) in:�H^)�H�pu�)u�5) Upgrade aborts/completes as successfull with no errorsAs a workaround we exported the script include from an instance where the script include was not encrypted. Requires maint role to do the export/import . So only can be done by support.ReleaseAnyResolution1) Find an instance that does not have script include "DependencyProcessor" encrypted /nav_to.do?uri=sys_script_include.do?sys_id=55a34aeb73312300229362543ef6a7b8 2) Ensure that the version of the instance is the same as the instance where the issue is occurring. 3) Import the script include to the affected instance - This requires a maint role Related LinksPRB1890235