Emails displayed as HTML content in DLP WorkspaceSummaryWhen viewing an email related to a Data Loss Prevention Incident Response Analyst Workspace, the Email Preview shows the raw HTML instead of a rendered preview of the email. This is unlike the behaviour in the Security Incident Response Workspace, where the preview renders the email's HTML content and shows the email body properly. This is an expected behaviour. Steps To Reproduce: 1. Open DLP Incident2. Click on Other Records tab3. Click on any list under Email Communication4. Open any record5. Raw HTML is displayed in stead of proper previewReleaseSame behaviour in all the releasesInstructionsHowever, this behaviour can be modified and the Email Body can be displayed properly without the HTML content. This can be done with the UI Builder. Steps to change the behaviour: Navigate to UI BuilderExperience (Tab)Select "DLP IR Analyst Workspace"record > Right clickCreate New VariantCreate From Scratch InsteadGive it a Name & condition is table=sys_emailIn the Editor > Configure the 'Email record ID' to be "props > sysId".Related LinksProduct Documentation on the DLP Workspace (Data Loss Prevention Incident Response Analyst Workspace): https://www.servicenow.com/docs/bundle/xanadu-security-management/page/product/data-loss-prevention/concept/using-dlp-ops-portal.html