Within Workplace Central, in the Schedule Planner, the Department field is showing 0 recordsUser Caseoh_ was trying to understand why results were not displaying in the Department field when trying to create a new schedule plan in Workplace Central The issue is that there was a filter being applied to the field via a scripted reference qualifier. The filter returns 0 records on the list-view of the cmn_department table, hence the Department field showing 0 records. The user was counseled to change the filter by overriding the function where the filter was stored within Script Include "WSMSchedulePlanService", such as below: var WSMSchedulePlanService = Class.create();WSMSchedulePlanService.prototype = Object.extendsObject(WSMSchedulePlanServiceSNC, { initialize: function() { // optional custom initialization }, getReferenceQualifierForDepartments: function(current) { return "active=true"; }, type: 'WSMSchedulePlanService'}); The original Script tries to return "primary_contact" + head, where "head" is gs.getUserID(); As the user was not listed as the Primary contact on any of the Department records, 0 results returned in the original query. Customizing the query to something simple like "active=true" (see above) fixed the issue.